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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why labels of my products are not showed fully?

    Asked by Tomchipjf on December 14, 2016 at 08:05 AM

     

    Page URL:
    http://www.sandwichcoffeeroasters.com/order-form.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on December 14, 2016 at 08:21 AM

    I adjusted your form width to be 750px:

    Also, I adjusted the width of your Payment field:

    All changes I did are saved in your form so you can check them right away.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image

    Answered by Tomchipjf on December 14, 2016 at 08:44 AM
    Thank You!!!
    Another question
    How do I change the quantity drop down to default to 0 and not 1
    my customers are often confused - not realizing that they need to click the
    select product box to actually order

    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on December 14, 2016 at 08:58 AM

    You're welcome!

    Now, I'm not sure I understand this one, qty fields are defaulted to 0 already, but anyhow you can edit that by following this:

    And you have to do that for each product.

    If I misunderstood your problem, please let us know.

    Thank you!

  • Profile Image

    Answered by Tomchipjf on December 14, 2016 at 09:44 AM
    OR...
    Can the 2 option fields (Quantity, Whole Bean or Ground) be hidden until
    the product Box is Checked, upon checking the product box those fields are
    then displayed?
    ...
  • Profile Image

    Answered by Tomchipjf on December 14, 2016 at 09:44 AM
    Yes I have already done that in the wizzard, but the quantity that shows on
    my website form are all 1's not 0's
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on December 14, 2016 at 10:55 AM

    Yes I have already done that in the wizard, but the quantity that shows on my website form are all 1's not 0's

    Are you still experiencing this issue? I've checked your webpage and I can see that the products quantity is already set to 0. Here's a screenshot:

    Can the 2 option fields (Quantity, Whole Bean or Ground) be hidden until the product Box is Checked, upon checking the product box those fields are then displayed?

    Unfortunately, you cannot hide the options in the payment tool. If you want, you can manually create the products outside the payment field and then use the Form Calculation widget to pass the value to the payment tool. Here's a guide: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field.

    If you need any help, let us know. Thank you.

  • Profile Image

    Answered by Tomchipjf on December 14, 2016 at 11:44 AM
    thank you!! im all set now
    Tom
    www.sandwichcoffeeroasters.com
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on December 14, 2016 at 11:57 AM

    Glad to hear that you are all set now. Let us know if you need further assistance. Thank you.