What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Server Error. Upload Directory isn't writable.

    Asked by thecpusquad on December 14, 2016 at 02:16 PM

    I have a form with a file upload option. when trying to attach files it give this error. upload directory isn't writable.

    I've republished the form several times, tried removing and adding the form to the website. still error. I even get the error when testing the form in preview on jorform. 

    please advise. 

    Page URL:
    floridasidewalksolutions.com

  • Profile Image
    JotForm Support

    Answered by Mike_G on December 14, 2016 at 03:12 PM

    We would like to apologize for any inconvenience. The issue should now be fixed as it has been reported immediately and our developers were able to fix it right away. 

    Can you check it again on your end and confirm? If by any chance you encounter any further issues, please do not hesitate to let us know.

    Thank you.