What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration with Google Sheets not working

    Asked by bdabbs on December 14, 2016 at 03:58 PM

    Hello,

    My integration with Google Sheets is not working.  The last auto-population shows on 11/07/2016.  However, I have received seventy-seven (77) email notifications since then for submissions that do not show on the sheet.  I checked the program itself and I am able to see them.  I exported an excel spreadsheet that shows the seventy-seven (77) submissions.  I was also able to download the .pdfs.  However, I need these to show on the sheet.  I use several of these integrated forms and share them with accounting and management for billing and tracking purposes.  All of my other integrated forms are working.  I checked the integration for this form and it says my integration is working great?  Any ideas?

    Thank you in advance,

    Bryce

     

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    JotForm Support

    Answered by BDAVID on December 14, 2016 at 06:32 PM

    Have you alter the integrated Spreadsheet? Please try removing it, and integration back again. All you previous data will be updated in the new Spreadsheet. Let us know if you need more help.