Integration with Google Sheets not working

  • bdabbs
    Asked on December 14, 2016 at 3:58 PM

    Hello,

    My integration with Google Sheets is not working.  The last auto-population shows on 11/07/2016.  However, I have received seventy-seven (77) email notifications since then for submissions that do not show on the sheet.  I checked the program itself and I am able to see them.  I exported an excel spreadsheet that shows the seventy-seven (77) submissions.  I was also able to download the .pdfs.  However, I need these to show on the sheet.  I use several of these integrated forms and share them with accounting and management for billing and tracking purposes.  All of my other integrated forms are working.  I checked the integration for this form and it says my integration is working great?  Any ideas?

    Thank you in advance,

    Bryce

     

  • David JotForm Support Manager
    Replied on December 14, 2016 at 6:32 PM

    Have you alter the integrated Spreadsheet? Please try removing it, and integration back again. All you previous data will be updated in the new Spreadsheet. Let us know if you need more help.