- clickezAsked on December 14, 2016 at 04:25 PM
There was an error with my card on file and it appears my account was downgraded even though the payment was processed today..
- JotForm Support ManagerJeanetteAnswered on December 14, 2016 at 06:58 PM
Sorry for the inconveniences. I have set the account in the paid status. We appreciate your report as I am sending this to our developers.