Billing: Oldpremium accounts not renewing

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    Asked on December 14, 2016 at 04:25 PM

    There was an error with my card on file and it appears my account was downgraded even though the payment was processed today..


    Please advise.


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    Answered on December 14, 2016 at 06:58 PM

    Sorry for the inconveniences.  I have set the account in the paid status. We appreciate your report as I am sending this to our developers.