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    JotForm and Google Chroome

    Asked by Dominique Vanesch on May 20, 2012 at 02:41 PM


    I used Jotform to create some forms for my website (www.evanthia.be).

    It's a very easy and plesant way to create forms, but i have little problem with it.

    When i open those forms in internet exporer they work really well, but when i open them in Google Chrome some fields are gone.

    Is there an solution for this problem ?

    Thanks in advance.

    Vanesch Dominique



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    Answered by moonzkie on May 20, 2012 at 02:52 PM


    I have checked the preview button in your My Forms page using Google and everything works fine on my end. Please try clearing your browser cache, cookies and history.. I think this should resolve the issue, if not can you please try to re-embed your form using an iFrame code? To get your form's iFrame code, please follow the steps below:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    Just let us know if this doesn't work so that we can further assist you.

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    Answered by gori-mathew on May 20, 2012 at 02:58 PM

    Can also try to Upgrade the current version of Chrome and let me know if that helps.