What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What does the account settings counter on the left mean?

    Asked by GeekTips on May 20, 2012 at 09:57 PM

    So is 100 the maximum repsonses available for a survey? or my account?


    I have a number of forms in my account status. It says that I've used 20 out of 100 but I have over 40 for most of my forms. What does this mean?

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    JotForm Support

    Answered by idarktech on May 20, 2012 at 10:24 PM


    100 is the maximum limit of responses available for your account, that is per month.

    20 is  the number of submissions you received since the 1st day of this month. Free accounts are limited to 100 submissions per month.

    You can find more information's about it on our Pricing page.

    Don't worry about number of forms created as it's unlimited, even for free users.

    Hope this answers your question. Please let us know if you have any further questions or concerns. Thanks for using JotForm!

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    Answered by GeekTips on May 21, 2012 at 07:49 AM

    Thank You for your excellent customer support and free services.