Im not receiving the e-mails!

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    Eckner
    Asked on May 21, 2012 at 04:50 AM

    Hello,

     

    Im not receiving the forms when my customers send me,

     

    http://www.importafacill.com/p/contato.html

     

    Whats wrong? 

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    Eckner
    Answered on May 21, 2012 at 05:27 AM

    Hello, 

     

    firend im receiving the e-mails, but they are going to my spam area!

     

    why?

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    abajan
    Answered on May 21, 2012 at 05:35 AM

    Hi Ecner

    In the Reply-To and Recipient Settings of the form's notification, change the Sender E-mail (top left of the envelope) to noreply@jotform.com and if that doesn't help also change the Sender Name to JotForm.

    Please let us know if this remedies the situation.

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    Eckner
    Answered on May 21, 2012 at 05:44 AM

    Thak you very much, it worked! =)

     

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    abajan
    Answered on May 21, 2012 at 05:51 AM

    Glad I was able to help you.