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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Edit Link data is blank in email but saved in the database?

    Asked by jpagejot on December 15, 2016 at 11:52 AM
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    JotForm Support

    Answered by John_Benson on December 15, 2016 at 01:45 PM

    You are correct, the link that you provided is not working. I checked your form notification and I can see that it is currently in Text Mode. The Text Mode option is not available in the new interface.

    Please try to delete the current email notification and then create a new one. In the new email notification, please add the {edit_link} parameters again.

    You can do that by clicking the "Form Fields" drop down and select the "Edit Link" option.

    The reason why we're doing this is because the {edit_link} in the Text mode is using a different URL compared to the HTML mode.

    Old edit link: https://submit.jotform.us/form.php?formID=123456789101112&sid=357635837670136518&mode=edit

    New edit link: https://www.jotform.com/edit/357635837670136518

    Hope that helps. If you have any question, let us know. Thank you.