Edit Link data is blank in email but saved in the database?

  • jpagejot
    Asked on December 15, 2016 at 11:52 AM
  • John_Benson
    Replied on December 15, 2016 at 1:45 PM

    You are correct, the link that you provided is not working. I checked your form notification and I can see that it is currently in Text Mode. The Text Mode option is not available in the new interface.

    Edit Link data is blank in email but saved in the database? Image 1 Screenshot 30

    Please try to delete the current email notification and then create a new one. In the new email notification, please add the {edit_link} parameters again.

    You can do that by clicking the "Form Fields" drop down and select the "Edit Link" option.

    Edit Link data is blank in email but saved in the database? Image 2 Screenshot 41

    The reason why we're doing this is because the {edit_link} in the Text mode is using a different URL compared to the HTML mode.

    Old edit link: https://submit.jotform.us/form.php?formID=123456789101112&sid=357635837670136518&mode=edit

    New edit link: https://www.jotform.com/edit/357635837670136518

    Hope that helps. If you have any question, let us know. Thank you.