Not receiving email notifications

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    LectricLimited
    Asked on December 15, 2016 at 02:03 PM
    The first being that they are not being sent to the emails I provided even after I whitelisted them on my company's spam filter.
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    Kiran
    Answered on December 15, 2016 at 02:16 PM

    I have checked your email address and notice that it was in our bounce list. However, it is not listed in the bounce list anymore. I believe that you have removed it from the bounce list. The email address should be able to receive the notifications of your form without any issue. Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Please get back to us if the issue still persists. We will be happy to assist you further.