What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I wasn't able to verify my account with email sent to me.

    Asked by friesenm on December 15, 2016 at 08:56 PM

    I'm wondering if it is because I used a different email than the one in my questionnaire I created?   I need a new verification email sent to me at melissafriesen@cox.net because msbond@cox.net  did NOT work. 

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    JotForm Support

    Answered by Chriistian on December 16, 2016 at 01:02 AM

    Hi friesenm, I checked your account and it is already set to Active. You should be able to use your jotform account without having to verify your new email (melissafriesen@cox.net ). Cheers.