What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My business is based in Canada - Can I store my data in Germany?

    Asked by SimonThomson on December 16, 2016 at 10:14 PM
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    Answered by Boris on December 17, 2016 at 10:56 AM

    Yes, you can use our EU Safe Forms feature that will store data in our European Datacenter (in Germany), even if your business is based in Canada.

    You can enable the European Datacenter option by going to the Data tab of your My Account page:

    https://www.jotform.com/myaccount/data

    With that option enabled, you'll have to use our European subdomain for accessing your account and your submissions:

    https://eu.jotform.com/

    Please let us know should you need any further clarifications.