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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change the text "Amount" in payment field email result

    Asked by Bronni on December 17, 2016 at 05:36 PM
    as I do have the same problem with the word "'Amount", I would like to know, if there is already a solution to this issue?
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    JotForm Support

    Answered by jonathan on December 17, 2016 at 06:07 PM

    I was able to see the limitation as well. You cannot customize the details of the payment field being shown in the submission email.

    Ex:

     

    I have submitted this thread to the higher team support as a feature request.

    We will let you know here once we have news/updates on the progress of this feature.

    Thanks.

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    Answered by Bronni on December 17, 2016 at 07:57 PM

    I would like to add a problem here, also regarding the {myProducts} field in the notification mail. I am using a particular font type (sans-serif). However, the output text of the {myProducts} field is overriding this, so that in my case I get a Times New Roman font displayed - only for the text of this field, the rest is fine.

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    JotForm Support

    Answered by liyam on December 17, 2016 at 09:34 PM

    Hello,

    Thank you for letting us know. I have added this issue on the escalated request. We'll let you know once we have updates on this matter.

    Thanks.