What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not working

    Asked by volcomspace on December 18, 2016 at 10:14 PM

    When the form is access from a click of a button forwarded to this form I get an error instead of my form.

    Page URL:
    notcurrentlydisplayedonanyofmywebpages..usedasexternallinkofabutton

    Screenshot
  • Profile Image
    JotForm Support

    Answered by John_Benson on December 19, 2016 at 01:55 AM

    Our phishing detector tool auto-suspended your account because your form is asking for a password which it is against our terms of use.

    Please remove the password field on both of your forms. After that, we can re-activate your account.

    We'll wait for your response. Thank you.