What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need my money back

    Asked by brunogazzinelli on December 19, 2016 at 08:08 AM



    i tryed to expand my form, but i fail, and i saw that i can recive my money back, becouse im canceling until 30 days.

    The product was very expensive for me. and it didint work in my case...

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    JotForm Support

    Answered by Welvin on December 19, 2016 at 08:25 AM

    I have just refunded your payment. Expect the refund returned to your card within 4-10 business days. Would you mind letting us know your problem in the form? We'd be happy to help you fix it.