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  • Profile Image

    Conditions does not work on my form to skip the page

    Asked by StrawberryDesi on December 19, 2016 at 09:24 AM

    I have a problem with conditions not working.  Do I have some sort of conflict that I have missed?

     

    On page 2 of my CINCINNATI Meeting Report form, I have set a condition that if my "Member Search" field includes "++" that the user should be SKIPPED TO PAGE 6.  The condition does not work.

     

    Also on page 2 of the same form, I have set a condition that if my "Member Search" field includes ".." that the user should be SKIPPED TO PAGE 5.   The condition does now work.

     

    And again, on page 2 of the same form, I have set a condition that if my "Member Search" field includes "--" that the user should be SKIPPED TO PAGE 4.  The condition does not work.

     

    Please help as soon as possible.  My client needs the use of this form by 4pm today.  Please help!

     

     

    Thank you.

     

     

    Henry

     

     

    Page URL:
    https://www.jotform.com//?formID=61495191435156

  • Profile Image
    JotForm Support

    Answered by candy on December 19, 2016 at 10:27 AM

    Dear Henry,

    I have cloned your form in order to test it on my side.

    For your first question "On page 2 of my CINCINNATI Meeting Report form, I have set a condition that if my "Member Search" field includes "++" that the user should be SKIPPED TO PAGE 6.  The condition does not work."

    I have checked the related condition and I have seen that the condition is not right. If you write "++" to the value field of the condition as the following screenshot, the condition works with the quotation marks in the form:

     

    Please delete the quotation marks from the value field of the condition and you will see that the condition works perfectly as you can see the screen below:

    For your second question "Also on page 2 of the same form, I have set a condition that if my "Member Search" field includes ".." that the user should be SKIPPED TO PAGE 5.   The condition does now work."

    And, for your third question "And again, on page 2 of the same form, I have set a condition that if my "Member Search" field includes "--" that the user should be SKIPPED TO PAGE 4.  The condition does not work." 

    I have checked the related conditions and I have seen that you have the same mistakes in the other conditions of yours, as well. 

    As a solution, please delete the quotation marks from the value field of the conditions. 

    Please try this. If you need further assistance, let us know.

    Thanks in advance.

  • Profile Image

    Answered by StrawberryDesi on December 19, 2016 at 01:45 PM
    Thank you for your help.
    Henry
    ...