What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I omit the email contact field from being included in the reply all function?

    Asked by JulieBloch on December 19, 2016 at 09:29 AM

    We have a new hire form that sends emails to four recipients upon submission. However, once the form is approved and reply all is initiated by one of the four recipients, the email address of the potential new hire is picked up as well.  Obviously, this is an issue.

    Page URL:
    https://form.jotform.com/61436159314959

  • Profile Image
    JotForm Support

    Answered by Jan on December 19, 2016 at 10:51 AM

    In the Recipients tab of the Notification wizard, the "Reply-To Email" is set to "Email:" field.

    It means that the email address entered in this field will be added to the "Reply-All" feature.

    You can set the "Reply-To Email" field to "Please select". In this way, the user's email address will not be included in the "Reply-All".

    Hope that helps. Thank you.