What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Slider handle not working in some browsers

    Asked by GeekTips on May 22, 2012 at 02:10 AM

    The sliders are not displaying in some of my forms on certain browsers at random times. It didn't even show last time I click Preview in Form Builder. Some of my users have told me that they had to click on the slider number-line to select an anwser because the handle was missing.

    Seen this myself on several occassions on various browsers (e.g. IE, Firefox, Chrome etc.), could be a temporary browser issue but not restricted to an individual browser.

  • Profile Image
    JotForm Support

    Answered by idarktech on May 22, 2012 at 02:51 AM

    Hi GeekTips,

    I can't seem to replicate this issue. Is it happening from time to time? Can you please clear your browsers cache and recheck it again? Everything is fine on my side :)

    Please let us know if this happens again on your side so we can further investigate this issue. Thanks!