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    How do I remove an email from the reply to?

    Asked by debbievolm on December 19, 2016 at 11:39 AM

    When employees are replying to the RSVP for the invite, it is coming to the correct email but also another person's email that it shouldn't be.  How can I remove that person's email from the reply to?  Need to remove Jennifer Angelich.

     

    Page URL:
    https://form.jotform.com/63345010392144

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    JotForm Support

    Answered by ashwin_d on December 19, 2016 at 12:35 PM

    Hello debbievolm,

    I did check your form's auto-responder email alert and found that the "Reply-to Email" is set to frankoffice.ferez@coloniallife.com. Please check the screenshot below:

     

    I do not see reply to email being sent to Jennifer Angelich or any other email. Can you please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by debbievolm on December 19, 2016 at 12:45 PM
    Hi...I was actually able to figure out how to remove Jennifer. :) thank you!
    Debbie Volm
    Executive Territory Assistant to Frank Ferez
    South Carolina/East Georgia Territory
    Colonial Life
    245 Seven Farms Drive, Suite 310
    Daniel Island, SC 29492
    Phone: 843-377-8888
    Fax: 843-377-8877
    Email: FrankOffice.Ferez@Coloniallife.com
    ________________________________
    ...