- FritzLangFoundationAsked on December 19, 2016 at 04:06 PM
When the students try to hit submit for their reporting on JotForms, it either just goes completely away or says please wait. Is jot forms down today?
- JotForm SupportNik_CAnswered on December 19, 2016 at 06:54 PM
I just did a test submission in your form (the link you provided) and I wasn't able to replicate the problem:
Did this happen in some other form or on this one?
And is this issue still happening on your side?
We'll wait for your response.
- FritzLangFoundationAnswered on December 19, 2016 at 06:58 PM
I have had a few students that were able to do it now. I cannot duplicate the error either. Hopefully it was a user error. It is scholarship reporting season for end of semester so really need the forms to work. :) Thank you
- JotForm SupportEltonCrisAnswered on December 20, 2016 at 12:30 AM
Great! Glad to hear that it is working for them now. It's most likely a user error or browser specific issue. You can suggest to use different browsers as well, although any browsers should be fine. :)
If you come across any issues again, feel free to let us know.