My forms are not submitting or saying please wait

  • Profile Image
    FritzLangFoundation
    Asked on December 19, 2016 at 04:06 PM

    When the students try to hit submit for their reporting on JotForms, it either just goes completely away or says please wait.  Is jot forms down today?

  • Profile Image
    Nik_C
    Answered on December 19, 2016 at 06:54 PM

    I just did a test submission in your form (the link you provided) and I wasn't able to replicate the problem:

    Did this happen in some other form or on this one?

    And is this issue still happening on your side?

    We'll wait for your response.

    Thank you!

  • Profile Image
    FritzLangFoundation
    Answered on December 19, 2016 at 06:58 PM

    I have had a few students that were able to do it now.  I cannot duplicate the error either.  Hopefully it was a user error.  It is scholarship reporting season for end of semester so really need the forms to work. :)  Thank you

  • Profile Image
    EltonCris
    Answered on December 20, 2016 at 12:30 AM

    Great! Glad to hear that it is working for them now. It's most likely a user error or browser specific issue. You can suggest to use different browsers as well, although any browsers should be fine. :)

    If you come across any issues again, feel free to let us know.