What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are not submitting or saying please wait

    Asked by FritzLangFoundation on December 19, 2016 at 04:06 PM

    When the students try to hit submit for their reporting on JotForms, it either just goes completely away or says please wait.  Is jot forms down today?

    Page URL:
    https://www.jotform.com/FritzLangFoundation/SemesterComplianceReport

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    JotForm Support

    Answered by Nik_C on December 19, 2016 at 06:54 PM

    I just did a test submission in your form (the link you provided) and I wasn't able to replicate the problem:

    Did this happen in some other form or on this one?

    And is this issue still happening on your side?

    We'll wait for your response.

    Thank you!

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    Answered by FritzLangFoundation on December 19, 2016 at 06:58 PM

    I have had a few students that were able to do it now.  I cannot duplicate the error either.  Hopefully it was a user error.  It is scholarship reporting season for end of semester so really need the forms to work. :)  Thank you

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    JotForm Support

    Answered by EltonCris on December 20, 2016 at 12:30 AM

    Great! Glad to hear that it is working for them now. It's most likely a user error or browser specific issue. You can suggest to use different browsers as well, although any browsers should be fine. :)

    If you come across any issues again, feel free to let us know.