What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Verification link does not work

    Asked by gnation on December 20, 2016 at 01:58 AM

    Verification link sent by you doesnot work. It says, Not valid link This link is not valid! Please send it again. Thanks

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    JotForm Support

    Answered by Chriistian on December 20, 2016 at 02:21 AM


    Can you pplease give us more details about the issue? Do you mean the verification sent by you when you want to reset your password?

    If so, can you please try to click the Forgot Password again, and another email will be sent to you for the verification.

    Do get us back if you need further assistance.

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    Answered by gnation on December 20, 2016 at 06:45 AM

    Verify Your Email Address
    Thank you for using JotForm. You've entered gnpost@outlook.com as the email address for your JotForm account. Please verify this email adresss by clicking the button below:
    Your username: gnation
    [Verify Now]
    The above cited “Verify Now” link is not working. It says, invalid link. Hence, please send another link to verify email address. So that, my form submission may start. Thanks
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    JotForm Support

    Answered by emily on December 20, 2016 at 06:53 AM


    We are sorry for the inconvenience. As you have requested, I verified your email address gnpost@outlook.com

    Please check again and let is know if you encounter any problem.

    Thank you.