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It seems our domain https://form.jotform.co is blocked in China. I am unable to see the screenshot you have shared. Can you please let us know the form URL which you are using?
Please note that our domain https://www.jotform.com is not blocked and it should work fine. I would suggest you to please use the following form URL and see if this works fine: https://www.jotform.com/50140364603948 or http://www.jotformpro.com/form/50140364603948
Please note that you can yourself check if any domain is blocked in China by clicking on the following URL: http://www.blockedinchina.net/?siteurl
We will wait for your response.
New response receivedHello,
1) all url that I give it to you now, you can accessed any where, except in china, try this one
attached is the same url when I access in China
2) all the forms that I created will have the url link to form.jotform.com, this is nothing I can do
3) please investigate why form.jotform.com is blocked by the chinese authority, or jotform use different url,
please fix this ASAP, otherwise we have no choice to stop using jotform.
I did check your webpage where you have embedded your form and found that you are using domain https://form.jotform.com to embed your form. Please note that this URL is blocked in China and that is the reason why it is not working for you. Please check the screenshot below:
Please use your form's following embed code and that should solve your problem:
Do try it out and get back to us if you have any questions.