What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Necesito volver a contratar el servicio tal como lo tenía antes.

    Asked by manuma on December 20, 2016 at 04:47 AM

    Se me caducó la suscripción y cuando quise recuperarla contraté otra distinta por error. Necesito volver a la que tenía antes. Creo que era la bronce.


  • Profile Image
    JotForm Support

    Answered by Chriistian on December 20, 2016 at 05:10 AM


    Your last subscription before you subscribed to Storage plan was Premium Bi-Yearly. I understand that it was by mistake.

    Can you please confirm that you would like to get back to Premium Bi-Yearly Plan? We will provide your with the link to upgrade once you confirm.

    We'll be waiting for your response.