What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Phising: Account suspended

    Asked by Danilo Portela  on December 20, 2016 at 08:17 AM



    my acccount has been suspended but I dont had nothing...


    User dnportela

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    JotForm Developer

    Answered by Helen on December 20, 2016 at 08:43 AM

    Hi Daniolla,

    I have checked your account and forms. This form contains a "Password" field. You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted these fields and re-activated your account. Your forms are enabled now.

    If you have any questions or issue, feel free contact us.