What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account suspended

    Asked by zumrud  on December 20, 2016 at 02:25 PM

    Hi,this is my own account. I use it for my business, it's not spam account. Please help me to restore my account. It is very necessary for me. Thanks!

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    JotForm Support Manager

    Answered by Jeanette on December 20, 2016 at 02:48 PM

    The account was automatically suspended by our Phishing detector system as it is asking for "facebook" and this is a keyword that is considered suspicious, after checking further I can see the form is not requesting for the facebook login credentials which would violate our terms of use.