Exporting To CVS

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    Asked on May 22, 2012 at 09:14 PM

    I love this system and expect to recommend it to clients!  I am having a problem exporting to CVS and Excel.  The wheel is turning and is obviously active.  However, it will sit for as long as I allow it and never download the files.  At this time there are only 4 files to be downloaded.

    Thank you for a great tool.. I expect to move the contacts to my Act Database.  The form is working great!  It is the downloading of the contacts that is the problem


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    Answered on May 23, 2012 at 12:23 AM

    This appears to be browser related issue, I looked into your account and was able to export the submissions in Excel and CSV format. Please make sure that browser you are using has javascript enabled and Jotform is added to the exception list of the pop up blocker if there is any.

    Below are some links which provides the step by step instructions on how to enable javascript.

    Enable JavaScript in Mozilla Firefox

    How to turn JavaScript on usingGoogle Chrome

    Enable Active Scripting in Internet Explorer

    If your are still having this issue please don't hesitate to contact us.

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    Answered on February 14, 2013 at 09:40 AM

    I am trying to download large csv and it's not working. I tried with all browsers.