What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    'Internal Server Error' is displayed in PayPal form.

    Asked by Marko on December 22, 2016 at 05:56 AM
    When I try to send money from my PayPal account to my credit card it's not allowing me and it keeps showing up ''Internal Server Error''. This has been going on for a week at least. Any solutions on this?
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    JotForm Support

    Answered by liyam on December 22, 2016 at 06:10 AM

    Hello Marko,

    Upon checking your email, you are under a guest account and without any form. Can you give us the link to your form so we can check and identify the cause?

    We'll look forward to your response.

    Thanks.