What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I deleted an old account but need the form backAsked by Rebecca Price on December 22, 2016 at 01:18 PM
Is there any way that form can be moved into my firstname.lastname@example.org account?
I have searched for the form and it located the account Rprice10161951. I see that the account is active. As I check the history log of the account, I see that the form was deleted in the month of January.
Could you confirm if the form is not purged i.e., deleted from the Trash folder permanently or moved to a different account?
We will wait for your response. Thank you!
Hi - Can you reinstate the form? Or, if not reinstate, can you send me a screenshot of it & I'll recreate it on my end.
I checked your account and I can see that this form is not in the Trash folder. Unfortunately, we cannot restore the form anymore. We also don't have a screenshot of that form.
Thank you for understanding. If you need any help, let us know.
I do appreciate your trying ... thanks much.