What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to download attachment

    Asked by PRSlegislative on December 22, 2016 at 11:18 PM

    Dear sir/madam

     

    While downloading we are receiving error 404 and not able to retrieve uploaded files. Pls. support.

     

    Regards

    Kusum

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 23, 2016 at 12:15 AM

    Hello Kusum,

    I checked your account and it is over limit. This is the reason why you can't download the attachment. We don't usually do this, but, I have removed some of your form views to make your account active again so you can download the attachment.

    Please give it a try. Let us know if you need further help.

    Thank you.