Access Denied while submitting form

  • icings
    Asked on December 23, 2016 at 6:33 AM

    Whenever i try to submit my form, i get an error stating that Access is denied. Please Help me solve this issue

    Jotform Thread 1018480 Screenshot
  • emily
    Replied on December 23, 2016 at 7:38 AM

    Hi,

    Thank you for contacting us.

    I sent a test submission to your form. After the submission, I was directed to google.co.in page as you have set in your form. Here is a screenshot from your submissions page.

    Access Denied while submitting form Image 1 Screenshot 30

     

    I also sent a test submission to this form from an Android device and I could not replicate your problem as well.

    Access Denied while submitting form Image 2 Screenshot 41

     

    I deleted both submissions made to your form from your account. 

    Could you please open and make submissions to your form from another browser? 

    If the problem still persists, for further inspections, please provide us information about the browser and the operating system of your device.

    Thank you.

     

  • icings
    Replied on December 23, 2016 at 11:45 AM

    Thank you for prompt reply, 

    The problem is solved after i reinstalled my browser. 

    Help is much Appreciated :)