What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Access Denied while submitting form

    Asked by icings on December 23, 2016 at 06:33 AM

    Whenever i try to submit my form, i get an error stating that Access is denied. Please Help me solve this issue

    Page URL:
    https://www.jotform.com/icings/slambook

    Screenshot
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    JotForm Support

    Answered by emily on December 23, 2016 at 07:38 AM

    Hi,

    Thank you for contacting us.

    I sent a test submission to your form. After the submission, I was directed to google.co.in page as you have set in your form. Here is a screenshot from your submissions page.

     

    I also sent a test submission to this form from an Android device and I could not replicate your problem as well.

     

    I deleted both submissions made to your form from your account. 

    Could you please open and make submissions to your form from another browser? 

    If the problem still persists, for further inspections, please provide us information about the browser and the operating system of your device.

    Thank you.

     

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    Answered by icings on December 23, 2016 at 11:45 AM

    Thank you for prompt reply, 

    The problem is solved after i reinstalled my browser. 

    Help is much Appreciated :)