What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form not working?

    Asked by lornataylor on May 23, 2012 at 01:12 PM

    <script type="text/javascript" src="http://form.jotform.us/jsform/20656349903155"></script>

    I PAID to upgrade my membership and yet I am still recieveing the same damn message.  "Exceeded quota".  Why did I waste my money?

    Order ID # INT120521-9742-74761

    I need someone to contact me ASAP. My e-mail address is lorna@newdigitaladvertising.com

    ~ Lorna Taylor 

    Page URL:
    http://ajscrap.com/

    Screenshot
  • Profile Image

    Answered by moonzkie on May 23, 2012 at 01:40 PM

    Hi,

    Upon checking the form that you embeded is on a different account which is a guest account. Upon checking your premium account has the username: lornataylor

    Although you may transfer that form to your premium account by importing your form.

    1. Go to My Forms.

    2. Open New Form.

    3. Click on Import Form.

    4. Click From a web page.

    5. Copy the form URL (http://form.jotform.us/jsform/20656349903155)

    6. Click Continue.