Docusign error Message

  • evbf
    Asked on December 27, 2016 at 6:18 PM

    Docusign is giving an error message when the user tries to submit - see attached.

    https://form.jotform.com/63615944592162

    Jotform Thread 1020116 Screenshot
  • Ian
    Replied on December 27, 2016 at 10:45 PM

    I was able to replicate the issue in your form
     Docusign error Message Image 1 Screenshot 20

    I would suggest you to : 

    1. Remove the current DocuSign widget.

    2. Re-add the widget.

    3. Re-authenticate with your DocuSign account.

     

    Can you let us know if it works for you?