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    Videos aren't consistently showing up

    Asked by StrategicOS on December 27, 2016 at 06:39 PM

    I have videos embedded on a multi-page form.  They do not consistently show up.  The videos are on questions 3 through 14.  Sometimes I get all of them loading, sometimes none, and sometimes just a few showing with no consistent pattern.  Any ideas how to fix this?

    Page URL:
    https://form.jotform.com/63514430180143

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    JotForm Support

    Answered by EltonCris on December 27, 2016 at 11:41 PM

    It shows just fine on my end. The video and the form loads really fast.

     

    I tried on different browser, I could not reproduce the problem.

    Perhaps it was just a cache issue on your browser. Have you tried clearing your browsers cache? Did you also check it on different browser?

    I also cleared your form cache from here. Please check it again and inform us if you are still able to encounter the issue.

    Thanks!