What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Matrix Calculation does not work on the Form Calculation

    Asked by devincornell on December 28, 2016 at 06:18 AM

    I've recently added a column to a matrix that I perform a calculation on. I added the value into the matrix properties, and added the fields to the calculation but they are not being added.


    Matrix: Prizewinner

    New Column: Contemporary Set Dance, Value $9

    Calculation Field: Regular Dances


    Using Version 4...

    Any help would be appreciated.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by candy on December 28, 2016 at 07:47 AM


    I have checked your form and cloned it on my side in order to test it.

    I have seen that you have set the calculation values to the matrix with no error. However, you have set the Form Calculation widget with false calculation.

    You should have added a zero at the beginning of the calculation as you can see the screenshot below:

    After setting the right configurations, your form will be able to work properly as you can see the screenshot below:

    Please try and if you need any further assistance, let us know.

    Thank you for contacting us.