What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Import customer information with Square

    Asked by Tracy  on December 28, 2016 at 01:14 PM

    We have set up a JotForm that integrates with Square.  We are wondering how we can link the name field on the form to create/update a customer in Square and link it to an item.  At the moment it looks like everything comes in as a customer amount (we are a library trying accept donations on our website so we don't want to use products because we want the donor to specify the amount).

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    JotForm Support

    Answered by Mike on December 28, 2016 at 01:54 PM

    The Square integration will get a customer name from a payment field, so this is not likely that you can link any other field as the name field.

     

    Could you please clarify your question about the product linking? Also, your form link might help us in checking this issue.