What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My new tab in Facebook containing the form won't display on mobile app

    Asked by shadoodoomi on December 30, 2016 at 03:48 AM

    Why New tab not display in mobile app

  • Profile Image
    JotForm Support

    Answered by Helen on December 30, 2016 at 04:59 AM

    Hi,

    Thank you for contacting us.

    I could not understand your question clearly. Please provide us more detail about your issue. If you attach a screenshot, it will be helpful to us.

    We will be waiting for your response and glad to solve your issue.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 30, 2016 at 05:25 AM

    Facebook Page Tab apps are not yet supported on mobile devices. This is Facebook's restriction, not ours. If you want to access the Page tab on mobile devices, you should use a third-party app provider. We have a few suggestions that you can use, please find them on this guide:

    https://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-