What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Lost access to my account.

    Asked by Raymond Gonzalez on May 24, 2012 at 12:39 PM

    I've lost access to my account, email ur@paygile.com - user name Paygile.

    I've tried the 'reset' feature with no sucess, please advise.




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    JotForm Support

    Answered by Goldo on May 24, 2012 at 12:44 PM

    Your account is still active and it's connected to your ur@paygile.com email. You should be able to request for a password. Simply go to the bottom part of the Jotform homepage.

    I've initiated the request, please check your email for instructions.