After clicking on "+ Add new email address" nothings happens.

  • Joonik
    Asked on December 31, 2016 at 2:24 PM

    After clicking on "+ Add new email address" nothings happens. Does someone know if this option is for Premium Users? I have two accounts and it didn't work in any of them.

  • liyam
    Replied on January 1, 2017 at 12:39 AM

    Hello Joonik,

    This should work well with any type of account. We actually recommend the use of this for a better delivery of emails to your inbox. 

    After selecting + Add new email address, you will need to scroll down and select the kind of email sender that you want to add

    After clicking on + Add new email address nothings happens Screenshot 20

    After this you can proceed with the setup fo your SMTP.

    Another method is simply go add your SMTP via https://www.jotform.com/myaccount/settings and add your SMTP on the sender emails.

    If you have questions, please let us know.

    Thanks.