What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is slow. Do I need more space?

    Asked by ssolda on December 31, 2016 at 03:37 PM
    Page URL:

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    JotForm Support

    Answered by Mike_G on January 01, 2017 at 02:52 AM

    Apologies for any inconvenience. However, can you help us to better understand the issue you're having with your form by giving us more information, please?

    I have checked your account status, it is active, and so as the forms (enabled).

    Your account is also not, in any way, near its limits.

    You can check your usage by going to your accounts page.


    We will be looking forward to hearing from you again.

    Thank you.