What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Attach / Upload Failing

    Asked by gzarin on January 01, 2017 at 06:54 PM

    All of my forms are not allowing me to attach / upload files. It is putting a red box around it and saying failed. 

    Page URL:

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    Answered by Ian on January 01, 2017 at 09:02 PM

    I am sorry for the inconvenience caused to you. I could replicate the issue at my end. I  am forwarding this issue to our Developer Team for further investigation. You will hear from them soon

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    JotForm Support

    Answered by ashwin_d on January 01, 2017 at 10:38 PM


    I'm sorry for the trouble caused to you.

    We received confirmation from our backend team that this issue is resolved already. I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!

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    Answered by gzarin on January 01, 2017 at 10:42 PM

    It is working thanks for the fast fix!