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    my slide don't work with feed back button

    Asked by ginjiamano on May 24, 2012 at 07:22 PM


    My slide stops workiing when i put the feedback button code.
    I have search for this problem and its a jquery conflict ..

    but i dont have much knowledge about jquery codes ..

    I hope you could help me with this..


    Page URL:

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    JotForm Support

    Answered by abajan on May 24, 2012 at 08:58 PM


    Please try the solution recommended in this thread and let us know if it helps.

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    JotForm Support

    Answered by jonathan on May 24, 2012 at 09:21 PM


    I would also like to add that the width in the embed code does not seem to match the actual form width?


    <script src="//jotform.me/min/g=feedback2" type="text/javascript">

      new JotformFeedback({

         formId : "21438785323457",

         buttonText : "Business Listing",

         base : "http://jotform.me/",

         background : "#F59202",

         fontColor : "#FFFFFF",

         buttonSide : "top",

         buttonAlign : "left",

         type : 1,

         width : 500,

         height : 500



    In the code it is 500 only, when I checked the form its actually 700. This could be cutting the width of the form.

    Please try our suggestions and inform us if this get it sorted out. Thanks.


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    Answered by ginjiamano on May 24, 2012 at 09:37 PM


    I have tried to remove the 2

    It doesnt work ..  

    I guess I will go back to iframe  ...

    by the way .. thanks 

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    JotForm Support

    Answered by jonathan on May 24, 2012 at 09:48 PM

    Hello ginjiamano,

    I can actually view the feedback lightbox just fine., except for the cut-off width (which I explained previously the one causing it).

    The new feedback2 class was suppose to address the lightbox conflict with other scripts.

    Can you please provide us details on what exactly does not work on the current form.

    Will await your updates. Thanks.