Why is Edit Form button is not functioning?

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    MPMarketing
    Asked on January 03, 2017 at 01:19 AM

    On the myforms, we tried to click the Edit Form Button does not function at all. It shows only a blank page.

    Kindly check on this the soonest.

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    John_Benson
    Answered on January 03, 2017 at 01:30 AM

    It is possible that there is an issue with the Form Builder Beta version 4. Please try to revert the Form Builder back to version 3 temporarily. Here's how:

    1. Please go to the Account Settings, here's the link: https://www.jotform.com/myaccount/settings.

    2. In the Form Builder settings, choose Version 3.

    Hope that helps. Let us know if you need further assistance.

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    John_Benson
    Answered on January 03, 2017 at 04:34 PM

    You can now go back to Form Builder Beta version 4. The issue for showing blank page after hitting the Edit form is now fixed.

    Please try it again and let us know how it goes. Thank you.