Why is Edit Form button is not functioning?

  • MPMarketing
    Asked on January 3, 2017 at 1:19 AM

    On the myforms, we tried to click the Edit Form Button does not function at all. It shows only a blank page.

    Kindly check on this the soonest.

  • John_Benson
    Replied on January 3, 2017 at 1:30 AM

    It is possible that there is an issue with the Form Builder Beta version 4. Please try to revert the Form Builder back to version 3 temporarily. Here's how:

    1. Please go to the Account Settings, here's the link: https://www.jotform.com/myaccount/settings.

    2. In the Form Builder settings, choose Version 3.

    Why is Edit Form button is not functioning? Image 1 Screenshot 20

    Hope that helps. Let us know if you need further assistance.

  • John_Benson
    Replied on January 3, 2017 at 4:34 PM

    You can now go back to Form Builder Beta version 4. The issue for showing blank page after hitting the Edit form is now fixed.

    Please try it again and let us know how it goes. Thank you.