What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is Edit Form button is not functioning?

    Asked by MPMarketing on January 03, 2017 at 01:19 AM

    On the myforms, we tried to click the Edit Form Button does not function at all. It shows only a blank page.

    Kindly check on this the soonest.

    Page URL:
    https://www.jotform.com/v4/70017784151452

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    JotForm Support

    Answered by John_Benson on January 03, 2017 at 01:30 AM

    It is possible that there is an issue with the Form Builder Beta version 4. Please try to revert the Form Builder back to version 3 temporarily. Here's how:

    1. Please go to the Account Settings, here's the link: https://www.jotform.com/myaccount/settings.

    2. In the Form Builder settings, choose Version 3.

    Hope that helps. Let us know if you need further assistance.

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    JotForm Support

    Answered by John_Benson on January 03, 2017 at 04:34 PM

    You can now go back to Form Builder Beta version 4. The issue for showing blank page after hitting the Edit form is now fixed.

    Please try it again and let us know how it goes. Thank you.