-
BarberaAsked on January 3, 2017 at 3:16 AM
Hi there,
I have embedded a form on my website. Everything is working fine, except that once I hit the submit button, I don't get the 'thank you' page. Instead I get a page that says "invalid refresh token" (see attached screen shot).
Please help.
Thanks,
Barbera
-
omerorkun JotForm Data ScientistReplied on January 3, 2017 at 3:46 AM
Hi Barbera,
I am able to replicate the issue. This should be related to your integration with Infusionsoft. Can you please remove the integration and re-integrate it?
Please let us know if the issue still persists.
Thank you for contacting us.
-
BarberaReplied on January 3, 2017 at 12:45 PMHi Owen,I removed the integration with Infusionsoft, and now I'm unable (again) to
integrate. I lost integration some time ago and recently submitted a ticket
for the problem, which support handled, and I was able to integrate with
Infusionsoft again, but apparently it's created another problem when I do
... and now I can't integrate again.
Please help.
Warmly,
*Barbera Aimes Coaching*
www.BarberaAimes.com
(303) 953-0556
SKYPE: barbera.aimes
www.facebook.com/BarbAimes
... -
Kevin Support Team LeadReplied on January 3, 2017 at 2:32 PM
Barbera,
I was able to replicate the problem on my end, I have moved this matter to another thread in order to properly assist you, it can be found here: https://www.jotform.com/answers/1024403
We will assist you there as soon as possible.