What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I add email to Authorize.net form?

    Asked by logosrick on May 24, 2012 at 11:45 PM
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    JotForm Support

    Answered by mliz on May 25, 2012 at 12:37 AM

    From what I understand you wish to add an email address to the authorize.net payment field which will be transmitted to your authorize.net account. If my understanding is correct then sadly this is not possible the option to add an email in the payment field of authorize.net is not available.

    If this is not the case then it would be much appreciated if you can provide further information on what you wish to achieve?


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    Answered by melamour on January 28, 2016 at 08:35 PM

    Has this limitation changed since this question was asked? How do people get sent their Authorize.net confirmations (or other payment types) if we can't ask for an email address and integrate it into the form?

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    JotForm Support

    Answered by NeilVicente on January 29, 2016 at 03:05 AM


    This limitation is no longer in effect. JotForm will automatically pick up the first email field on your form and attach it to the corresponding Authorize.Net transaction.