What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my order form have new order, but my e mail do not receive notification?

    Asked by keroroyoshi on May 25, 2012 at 04:45 AM



    How can i solve it?

  • Profile Image

    Answered by gori-mathew on May 25, 2012 at 06:10 AM


    Hi, I checked this form and found that you haven't set the notification email. The space where you are suposed to enter the email is blank. Please insert the email address, test it and lets know if it works out!. See the screenshot below for more guideline

    (enter your email where whe have username@domain.com)


     Click Finish to save your settings.