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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why I'm not receiving autoresponder emails?

    Asked by whatthefestival on January 03, 2017 at 03:40 PM

    I've tried a few times to fill out my application acting as a "user" and my autoresponse email isn't getting sent to me. Why?

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    JotForm Support

    Answered by Nik_C on January 03, 2017 at 05:25 PM

    I checked your form and the problem is in how your Autoresponder is set. A recipient is set to be the Proposed class name and it should be the email. Please check the below:

     

    So email couldn't go to the right address since it wasn't picking it up from the right field.

    You only have to change that field to email.

    If you have any additional questions please let us know.

    Thank you!