Why I'm not receiving autoresponder emails?

  • whatthefestival
    Asked on January 3, 2017 at 3:40 PM

    I've tried a few times to fill out my application acting as a "user" and my autoresponse email isn't getting sent to me. Why?

  • Nik_C
    Replied on January 3, 2017 at 5:25 PM

    I checked your form and the problem is in how your Autoresponder is set. A recipient is set to be the Proposed class name and it should be the email. Please check the below:

     

    Why Im not receiving autoresponder emails? Image 1 Screenshot 20

    So email couldn't go to the right address since it wasn't picking it up from the right field.

    You only have to change that field to email.

    If you have any additional questions please let us know.

    Thank you!