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Unable to deselect Recurring Payment buttonAsked by jf1022 on January 03, 2017 at 06:35 PM
I created a form and posted to my Wordpress site using Iframe. Everything works fine except that the Recurring Payment button locks when clicked and won't deselect.
Form can be viewed at www.http://matsana.net/payment/
Thanks for any help,
Unfortunately, this radio button is the only option you can use. You can't change it and it should be clicked by the user if he/she accepts the subscription. After selected, it can't be deselected.
Please, if you want the option to be deselect-able, please reply accordingly. We will open a feature request for your needs. However, we can't promise that it will be implemented.
I hope this answer helps. Please don't hesitate to contact us for your further queries.
All the best!
So at some future date the customer no longer wishes to use a recurring payment, or no longer wishes to be a customer, how can he stop the recurring payment from his bank account?
If someone makes a mistake and selects the RP button, how is it corrected? Surely someone must have allowed for these certain possibilities.
Please note that once the form is submitted and then user wants to cancel the subscription, it needs to be cancelled from his own account. Editing a submission will not cancel subscription from your dwolla account.