Character ampersand '&' seems as "& amp;" in dropdown options

  • Profile Image
    fhpw
    Asked on January 03, 2017 at 07:23 PM

    I am making a list of colleges and universities.  Texas A&M requires the use of the ampersand. Unfortunately, when using plain text or HTML code it always reverts to &amp. 

    To test if HTML code would work in the list of options I also tried < > characters (&lt; and &gt;): respectively.  When previewing the list is correct. Thus, the HTML code is correct. However, when testing in full view the list reverts back.

     

     

     

     

    Here is my test form > https://form.jotform.com/70027328628961

    Thanks,

     

  • Profile Image
    Helen
    Answered on January 04, 2017 at 02:14 AM

    Hi,

    Thank you for contacting us.

    I have cloned your form and tested on my side. I have replicated the same issue with you.

    Also, I have created a new for testing this problem. I replicated the same issue again. I have escalated the issue to our developers. If we have an update, we will inform you via this thread.

    Thank you for your understanding.

  • Profile Image
    Helen
    Answered on January 04, 2017 at 03:07 AM

    Hi,

    Your problem was fixed. You can add & to your dropdown options. Here is your form on Preview mode:

    Please check it again and if you have still a problem, feel free contact us.

  • Profile Image
    fhpw
    Answered on January 04, 2017 at 09:56 AM

    I appreciate the quick reply.  I viewed the test form and it works. I updated my primary form and it is now viewing correctly. 

    Thanks,

     

  • Profile Image
    ashwin_d
    Answered on January 04, 2017 at 11:13 AM

    Hello fhpw,

    On behalf of my colleague, you are welcome. 

    I am glad to know that your issue is resolved. 

    Do get back to us if you have any questions.

    Thank you!