You are blocking our e-mail-adresse in the jotforms, we cannot receive directly the inscriptions of our courses

  • Profile Image
    Asked on May 25, 2012 at 09:53 AM

    Hello Jotforms

    I need some help please The info@massage-fachschule  are blocking notification emails from the form, as below:

    'This email address is blocked by Jotform, please contact us.'

    Can you please let me know why this is and if it can be changed?

    Thanks very much

    Alex & Evelyne

  • Profile Image
    Answered on May 25, 2012 at 10:01 AM

    Hi Alex&Everline

    We are really sorry for this issue. I have removed your email from blocked list and you should be fine.

    This sometimes happens when your email service provider rejects our emails at some point or when they're not available to received message from us.

    The reason for blocking your email is;


    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 Message content rejected for p= olicy reasons (msgid=3D"ADBo1j0080h6i7306DBo3m")'


    Hope that helps and thanks for using JotForm!