What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    You are blocking our e-mail-adresse in the jotforms www.massage-fachschule.ch, we cannot receive directly the inscriptions of our courses

    Asked by Evelyne on May 25, 2012 at 09:53 AM

    Hello Jotforms

    I need some help please The info@massage-fachschule  are blocking notification emails from the form, as below:

    'This email address is blocked by Jotform, please contact us.'

    Can you please let me know why this is and if it can be changed?

    Thanks very much

    Alex & Evelyne

    Page URL:
    www.massage-fachschule.ch

  • Profile Image

    Answered by gori-mathew on May 25, 2012 at 10:01 AM

    Hi Alex&Everline

    We are really sorry for this issue. I have removed your email from blocked list and you should be fine.

    This sometimes happens when your email service provider rejects our emails at some point or when they're not available to received message from us.

    The reason for blocking your email is;

    =============================================

    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 Message content rejected for p= olicy reasons (msgid=3D"ADBo1j0080h6i7306DBo3m")'

    ============================================

    Hope that helps and thanks for using JotForm!