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Why is the form malfunctioning all the time?Asked by thecurvyexpress on January 04, 2017 at 01:47 AM
Every time I edit my form, I have to always set my page background, questions are moved around and not in order, and I don't see the same form elements, such as the back and next button. Also, when I click on move to the next line, the question does not move to the next line. Something is definitely malfunctioning with this form. When I preview the form, it's not in the same order as the editor. It was this way with the old version and the beta version of the form editor. I'm not sure what the problem is.
The url is not on a page, but a form that is emailed to my clients. The problem only exists within the editor.
I have cloned this form of yours. I made some changes on it both on V3 and V4 editors (beta version) but could not replicate the problem. Can you please provide a screenshot of the issue you are having? I know "move on the the next line" does not work properly on the beta version but other than that I can not see how the form is distorted.
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Thank you for contacting us.
My apologies for the late response. I fixed the other problem myself,but now I am having another problem with a replicated form (Sample Style Assessment) that I also had in my other form. Screenshot #1 shows my form's background as repeated and the Screenshot #2 shows where the setting is not on repeated, but on fixed. It shows correctly in preview, but whenever I test it on my phone, the background is repeated like in the first image.
Owner | Fashion Consultant
The Curvy Express | Styling Curves with Confidence for the Everyday Woman
email@example.com mailto:firstname.lastname@example.org | thecurvyexpress.com http://www.thecurvyexpress.com/
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