What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to empty the storage area of my account ?

    Asked by lespagnol on January 04, 2017 at 07:48 AM

    Hello,

    How to empty the storage area of my account?

    Currently I exceed the 100MO allowed, I will take a subscription but when I get to the maximum how to empty (erase) the answers of the form?

    Thank you for your help

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    JotForm Support

    Answered by owen on January 04, 2017 at 08:03 AM

    Hi,

    You can clear your storage space by deleting the submissions that has file uploads. Please see how you can do it:

    1. Delete submissions one by one:

    2. Delete all of your submissions at once:

    If you'd like to download all of your uploads but not the submissions themselves you can use "Download All Uploads" button:

    I hope you will find these helpful.

    Please contact us again if you need any further assistance.