How to empty the storage area of my account ?

  • lespagnol
    Asked on January 4, 2017 at 7:48 AM

    Hello,

    How to empty the storage area of my account?

    Currently I exceed the 100MO allowed, I will take a subscription but when I get to the maximum how to empty (erase) the answers of the form?

    Thank you for your help

  • omerorkun JotForm Data Scientist
    Replied on January 4, 2017 at 8:03 AM

    Hi,

    You can clear your storage space by deleting the submissions that has file uploads. Please see how you can do it:

    1. Delete submissions one by one:

    How to empty the storage area of my account ? Image 1 Screenshot 40

    2. Delete all of your submissions at once:

    How to empty the storage area of my account ? Image 2 Screenshot 51

    If you'd like to download all of your uploads but not the submissions themselves you can use "Download All Uploads" button:

    How to empty the storage area of my account ? Image 3 Screenshot 62

    I hope you will find these helpful.

    Please contact us again if you need any further assistance.